PRIVACY STATEMENT

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying
and selling process, we collect the personal information you give us
such as your name, address and email address.

When you browse our store, we also automatically receive your
computer’s internet protocol (IP) address in order to provide us with
information that helps us learn about your browser and operating
system.

Email marketing (if applicable): With your permission, we may send
you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a
delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like
marketing, we will either ask you directly for your expressed consent,
or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your
consent for us to contact you, for the continued collection, use or
disclosure of your information, at anytime, by contacting us at
info@steaklocker.com or mailing us at:

Bruno Investments LLC, dba/ Steaklocker
9360 Activity Road, Suite J
San Diego, CA 92126

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law
to do so or if you violate our Terms of Service.

SECTION 4 – WooCommerce

Our store is hosted by WooCommerce Inc. They provide us with the online
e-commerce platform that allows us to sell our products and services to
you.

Your data is stored through WooCommerce data storage, databases and
the general WooCommerce application. They store your data on a secure
server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase,
then Shopify stores your credit card data. It is encrypted through the
Payment Card Industry Data Security Standard (PCI-DSS). Your purchase
transaction data is stored only as long as is necessary to complete
your purchase transaction. After that is complete, your purchase
transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS
as managed by the PCI Security Standards Council, which is a joint
effort of brands like Visa, MasterCard, American Express and
Discover.

PCI-DSS requirements help ensure the secure handling of credit card
information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of
Service or Privacy Statement.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect,
use and disclose your information to the extent necessary to allow them
to perform the services they provide to us.

However, certain third-party service providers, such as payment
gateways and other payment transaction processors, have their own
privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy
policies so you can understand the manner in which your personal
information will be handled by these providers.

In particular, remember that certain providers may be located in or
have facilities that are located a different jurisdiction than either
you or us. So if you elect to proceed with a transaction that involves
the services of a third-party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that
service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is
processed by a payment gateway located in the United States, then your
personal information used in completing that transaction may be subject
to disclosure under United States legislation, including the Patriot
Act.

Once you leave our store’s website or are redirected to a
third-party website or application, you are no longer governed by this
Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from
our site. We are not responsible for the privacy practices of other
sites and encourage you to read their privacy statements.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions
and follow industry best practices to make sure it is not
inappropriately lost, misused, accessed, disclosed, altered or
destroyed.

If you provide us with your credit card information, the information
is encrypted using secure socket layer technology (SSL) and stored with
a AES-256 encryption. Although no method of transmission over the
Internet or electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted industry
standards.

SECTION 7 – COOKIES

Here is a list of cookies that we use. We’ve listed them here so you
that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store
information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the
last visit, Used by our website provider’s internal stats tracker to
record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the
visitor) of the next day, Counts the number of visits to a store by a
single customer.

cart, unique token, persistent for 2 weeks, Stores information about
the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a
password, this is used to determine if the current visitor has
access.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of
majority in your state or province of residence, or that you are the
age of majority in your state or province of residence and you have
given us your consent to allow any of your minor dependents to use this
site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so
please review it frequently. Changes and clarifications will take
effect immediately upon their posting on the website. If we make
material changes to this policy, we will notify you here that it has
been updated, so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we use and/or disclose
it.

If our store is acquired or merged with another company, your
information may be transferred to the new owners so that we may
continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal
information we have about you, register a complaint, or simply want
more information contact our Privacy Compliance Officer at
info@steaklocker.com or by mail at:

Bruno Investments LLC
Re: Privacy Compliance Officer
9360 Activity Road, Suite J
San Diego, CA 92126

TERMS OF SERVICE

OVERVIEW

This website is operated by Bruno Investments LLC, (BIL) on behalf
of Steaklocker. Throughout the site, the terms “we”, “us” and “our”
refer to BIL or Steaklocker offers this website, including all
information, tools and services available from this site to you, the
user, conditioned upon your acceptance of all terms, conditions,
policies and notices stated here.

By visiting our site and/ or purchasing something from us, you
engage in our “Service” and agree to be bound by the following terms
and conditions (“Terms of Service”, “Terms”), including those
additional terms and conditions and policies referenced herein and/or
available by hyperlink. These Terms of Service apply to all users of
the site, including without limitation users who are browsers, vendors,
customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or
using our website. By accessing or using any part of the site, you
agree to be bound by these Terms of Service. If you do not agree to all
the terms and conditions of this agreement, then you may not access the
website or use any services. If these Terms of Service are considered
an offer, acceptance is expressly limited to these Terms of
Service.

Any new features or tools which are added to the current store shall
also be subject to the Terms of Service. You can review the most
current version of the Terms of Service at any time on this page. We
reserve the right to update, change or replace any part of these Terms
of Service by posting updates and/or changes to our website. It is your
responsibility to check this page periodically for changes. Your
continued use of or access to the website following the posting of any
changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online
e-commerce platform that allows us to sell our products and services to
you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at
least the age of majority in your state or province of residence, or
that you are the age of majority in your state or province of residence
and you have given us your consent to allow any of your minor
dependents to use this site.

You may not use our products for any illegal or unauthorized purpose
nor may you, in the use of the Service, violate any laws in your
jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a
destructive nature.

A breach or violation of any of the Terms will result in an
immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at
any time.

You understand that your content (not including credit card
information), may be transferred unencrypted and involve (a)
transmissions over various networks; and (b) changes to conform and
adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over
networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit
any portion of the Service, use of the Service, or access to the
Service or any contact on the website through which the service is
provided, without express written permission by us.

The headings used in this agreement are included for convenience
only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF
INFORMATION

We are not responsible if information made available on this site is
not accurate, complete or current. The material on this site is
provided for general information only and should not be relied upon or
used as the sole basis for making decisions without consulting primary,
more accurate, more complete or more timely sources of information. Any
reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical
information, necessarily, is not current and is provided for your
reference only. We reserve the right to modify the contents of this
site at any time, but we have no obligation to update any information
on our site. You agree that it is your responsibility to monitor
changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the
Service (or any part or content thereof) without notice at any
time.

We shall not be liable to you or to any third-party for any
modification, price change, suspension or discontinuance of the
Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online
through the website. These products or services may have limited
quantities and are subject to return or exchange only according to our
Return Policy.

We have made every effort to display as accurately as possible the
colors and images of our products that appear at the store. We cannot
guarantee that your computer monitor’s display of any color will be
accurate.

We reserve the right, but are not obligated, to limit the sales of
our products or Services to any person, geographic region or
jurisdiction. We may exercise this right on a case-by-case basis. We
reserve the right to limit the quantities of any products or services
that we offer. All descriptions of products or product pricing are
subject to change at anytime without notice, at the sole discretion of
us. We reserve the right to discontinue any product at any time. Any
offer for any product or service made on this site is void where
prohibited.

We do not warrant that the quality of any products, services,
information, or other material purchased or obtained by you will meet
your expectations, or that any errors in the Service will be
corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may,
in our sole discretion, limit or cancel quantities purchased per
person, per household or per order. These restrictions may include
orders placed by or under the same customer account, the same credit
card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may
attempt to notify you by contacting the e-mail and/or billing
address/phone number provided at the time the order was made. We
reserve the right to limit or prohibit orders that, in our sole
judgment, appear to be placed by dealers, resellers or
distributors.

You agree to provide current, complete and accurate purchase and
account information for all purchases made at our store. You agree to
promptly update your account and other information, including your
email address and credit card numbers and expiration dates, so that we
can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we
neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as
is” and “as available” without any warranties, representations or
conditions of any kind and without any endorsement. We shall have no
liability whatsoever arising from or relating to your use of optional
third-party tools.

Any use by you of optional tools offered through the site is
entirely at your own risk and discretion and you should ensure that you
are familiar with and approve of the terms on which tools are provided
by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features
through the website (including, the release of new tools and
resources). Such new features and/or services shall also be subject to
these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may
include materials from third-parties.

Third-party links on this site may direct you to third-party
websites that are not affiliated with us. We are not responsible for
examining or evaluating the content or accuracy and we do not warrant
and will not have any liability or responsibility for any third-party
materials or websites, or for any other materials, products, or
services of third-parties.

We are not liable for any harm or damages related to the purchase or
use of goods, services, resources, content, or any other transactions
made in connection with any third-party websites. Please review
carefully the third-party’s policies and practices and make sure you
understand them before you engage in any transaction. Complaints,
claims, concerns, or questions regarding third-party products should be
directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for
example contest entries) or without a request from us you send creative
ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively,
‘comments’), you agree that we may, at any time, without restriction,
edit, copy, publish, distribute, translate and otherwise use in any
medium any comments that you forward to us. We are and shall be under
no obligation (1) to maintain any comments in confidence; (2) to pay
compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content
that we determine in our sole discretion are unlawful, offensive,
threatening, libelous, defamatory, pornographic, obscene or otherwise
objectionable or violates any party’s intellectual property or these
Terms of Service.

You agree that your comments will not violate any right of any
third-party, including copyright, trademark, privacy, personality or
other personal or proprietary right. You further agree that your
comments will not contain libelous or otherwise unlawful, abusive or
obscene material, or contain any computer virus or other malware that
could in any way affect the operation of the Service or any related
website. You may not use a false e-mail address, pretend to be someone
other than yourself, or otherwise mislead us or third-parties as to the
origin of any comments. You are solely responsible for any comments you
make and their accuracy. We take no responsibility and assume no
liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is
governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service
that contains typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers, product
shipping charges, transit times and availability. We reserve the right
to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service
or on any related website is inaccurate at any time without prior
notice (including after you have submitted your order).

Occasionally there may be information on our site or in the Service
that contains typographical errors, inaccuracies or omissions that may
relate to product descriptions, pricing, promotions, offers, product
shipping charges, transit times and availability. We reserve the right
to correct any errors, inaccuracies or omissions, and to change or
update information or cancel orders if any information in the Service
or on any related website is inaccurate at any time without prior
notice (including after you have submitted your order).

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of
Service, you are prohibited from using the site or its content: (a) for
any unlawful purpose; (b) to solicit others to perform or participate
in any unlawful acts; (c) to violate any international, federal,
provincial or state regulations, rules, laws, or local ordinances; (d)
to infringe upon or violate our intellectual property rights or the
intellectual property rights of others; (e) to harass, abuse, insult,
harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national
origin, or disability; (f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code
that will or may be used in any way that will affect the functionality
or operation of the Service or of any related website, other websites,
or the Internet; (h) to collect or track the personal information of
others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or (k) to interfere with or
circumvent the security features of the Service or any related website,
other websites, or the Internet. We reserve the right to terminate your
use of the Service or any related website for violating any of the
prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our
service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use
of the service will be accurate or reliable.

You agree that from time to time we may remove the service for
indefinite periods of time or cancel the service at any time, without
notice to you.

You expressly agree that your use of, or inability to use, the
service is at your sole risk. The service and all products and services
delivered to you through the service are (except as expressly stated by
us) provided ‘as is’ and ‘as available’ for your use, without any
representation, warranties or conditions of any kind, either express or
implied, including all implied warranties or conditions of
merchantability, merchantable quality, fitness for a particular
purpose, durability, title, and non-infringement.

In no case shall BIL or Steaklocker., our directors, officers,
employees, affiliates, agents, contractors, interns, suppliers, service
providers or licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential
damages of any kind, including, without limitation lost profits, lost
revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict
liability or otherwise, arising from your use of any of the service or
any products procured using the service, or for any other claim related
in any way to your use of the service or any product, including, but
not limited to, any errors or omissions in any content, or any loss or
damage of any kind incurred as a result of the use of the service or
any content (or product) posted, transmitted, or otherwise made
available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or the
limitation of liability for consequential or incidental damages, in
such states or jurisdictions, our liability shall be limited to the
maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless BIL and Steaklocker
and our parent, subsidiaries, affiliates, partners, officers,
directors, agents, contractors, licensors, service providers,
subcontractors, suppliers, interns and employees, harmless from any
claim or demand, including reasonable attorneys’ fees, made by any
third-party due to or arising out of your breach of these Terms of
Service or the documents they incorporate by reference, or your
violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is
determined to be unlawful, void or unenforceable, such provision shall
nonetheless be enforceable to the fullest extent permitted by
applicable law, and the unenforceable portion shall be deemed to be
severed from these Terms of Service, such determination shall not
affect the validity and enforceability of any other remaining
provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the
termination date shall survive the termination of this agreement for
all purposes.

These Terms of Service are effective unless and until terminated by
either you or us. You may terminate these Terms of Service at any time
by notifying us that you no longer wish to use our Services, or when
you cease using our site.

If in our sole judgment you fail, or we suspect that you have
failed, to comply with any term or provision of these Terms of Service,
we also may terminate this agreement at any time without notice and you
will remain liable for all amounts due up to and including the date of
termination; and/or accordingly may deny you access to our Services (or
any part thereof).

SECTION 17 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of
these Terms of Service shall not constitute a waiver of such right or
provision.

These Terms of Service and any policies or operating rules posted by
us on this site or in respect to The Service constitutes the entire
agreement and understanding between you and us and govern your use of
the Service, superseding any prior or contemporaneous agreements,
communications and proposals, whether oral or written, between you and
us (including, but not limited to, any prior versions of the Terms of
Service).

Any ambiguities in the interpretation of these Terms of Service
shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we
provide you Services shall be governed by and construed in accordance
with the laws of San Diego, California USA.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at
any time at this page.

We reserve the right, at our sole discretion, to update, change or
replace any part of these Terms of Service by posting updates and
changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our
website or the Service following the posting of any changes to these
Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at
info@steaklocker.com.

WARRANTY

SECTION 20 – CONTACT INFORMATION

IMPORTANT: BY USING YOUR STEAKLOCKER PRODUCT YOU ARE AGREEING TO BE
BOUND BY THE TERMS OF THE STEAKLOCKER ONE (1) YEAR LIMITED WARRANTY
(“WARRANTY”) AS SET OUT BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE
READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE
WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD
STATED IN STEAKLOCKER’S RETURN POLICY. Steaklocker One (1) Year Limited
Warranty

HOW CONSUMER LAW RELATES TO THIS WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE
OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE).
OTHER THAN AS PERMITTED BY LAW, STEAKLOCKER DOES NOT EXCLUDE, LIMIT OR
SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM
THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR
RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR
STATE.

WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET
FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND
CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
STEAKLOCKER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO
THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE
DISCLAIMED, STEAKLOCKER LIMITS THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT
STEAKLOCKER’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED
BELOW. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE
LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.

WHAT IS COVERED BY THIS WARRANTY?

BIL. of 1225 Island Ave, San Diego, CA 92101, USA (“Steaklocker”)
warrants the Steaklocker-branded product and accessories contained in
the original packaging (“Steaklocker Product”) against defects in
materials and workmanship when used normally in accordance with
Steaklocker’s published guidelines for a period of ONE (1) YEAR from
the date of original retail purchase by the end-user purchaser
(“Warranty Period”). Steaklocker’s published guidelines include but are
not limited to information contained in technical specifications, user
manuals and service communications.

WHAT IS NOT COVERED BY THIS WARRANTY?

This Warranty does not apply to any non-Steaklocker branded products
or any software, even if packaged or sold with Steaklocker products.
Manufacturers, suppliers, or publishers, other than Steaklocker, may
provide their own warranties to you – please contact them for further
information. Software distributed by Steaklocker with or without the
Steaklocker brand (including, but not limited to system software) is
not covered by this Warranty. Please refer to the licensing agreement
accompanying the software for details of your rights with respect to
its use. Steaklocker does not warrant that the operation of the
Steaklocker Product will be uninterrupted or error-free. Steaklocker is
not responsible for damage arising from failure to follow instructions
relating to the Steaklocker Product’s use. This Warranty does not
apply: (a) to consumable parts, such as batteries or protective
coatings that are designed to diminish over time, unless failure has
occurred due to a defect in materials or workmanship; (b) to cosmetic
damage, including but not limited to scratches, dents and broken
plastic; (c) to damage caused by use with another product; (d) to
damage caused by accident, abuse, misuse, liquid contact, fire,
earthquake or other external cause; (e) to damage caused by operating
the Steaklocker Product outside Steaklocker’s published guidelines; (f)
to damage caused by service (including upgrades and expansions)
performed by anyone who is not a representative of Steaklocker or a
Steaklocker Authorized Service Provider (“SLSP”); (g) to a Steaklocker
Product that has been modified to alter functionality or capability
without the written permission of Steaklocker; (h) to defects caused by
normal wear and tear or otherwise due to the normal aging of the
Steaklocker Product, or (i) if any serial number has been removed or
defaced from the Steaklocker Product.

IMPORTANT RESTRICTION FOR STEAKLOCKER SERVICE.

Steaklocker may restrict warranty service to the country where
Steaklocker or its Authorized Distributors originally sold the
device.

YOUR RESPONSIBILITIES

YOU SHOULD MAKE PERIODIC CHECKUPS OF YOUR STEAKLOCKER
PRODUCT AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.

You must have the controller connected or synced to your WIFI system in order to
receive warning messages from our backup systems.

Before receiving warranty service, Steaklocker or its agents may
require that you furnish proof of purchase details, respond to
questions designed to assist with diagnosing potential issues and
follow Steaklocker’s procedures for obtaining warranty service. Before
submitting your Steaklocker Product for warranty service you should
remove all personal information that you want to protect.

DURING WARRANTY SERVICE STEAKLOCKER AND ITS AGENTS ARE NOT
RESPONSIBLE FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER PRODUCT ON ANY PART OF THE STEAKLOCKER PRODUCT SERVICED.

Following warranty service your Steaklocker Product or a replacement
device will be returned to you as your Steaklocker Product was
configured when originally purchased, subject to applicable updates.
Steaklocker may install system software updates as part of warranty
service that will prevent the Steaklocker Product from reverting to an
earlier version of the system software. Third party applications
installed on the Steaklocker Product may not be compatible or work with
the Steaklocker Product as a result of the system software update. You
will be responsible for reinstalling all other software programs, data
and information. Recovery and reinstallation of other software
programs, data and information are not covered under this Warranty.

Important: Do not open the Steaklocker Product. Opening the
Steaklocker Product may cause damage that is not covered by this
Warranty. Only Steaklocker or an SLSP should perform service on this
Steaklocker Product.

WHAT WILL STEAKLOCKER DO IN THE EVENT THE WARRANTY IS
BREACHED?

If during the Warranty Period you submit a valid claim to
Steaklocker or an SLSP, Steaklocker will, at its option, (i) repair the
Steaklocker Product using new or previously used parts that are
equivalent to new in performance and reliability, (ii) replace the
Steaklocker Product with a device that is at least functionally
equivalent to the Steaklocker Product and is formed from new and/or
previously used parts that are equivalent to new in performance and
reliability, or (iii) exchange the Steaklocker Product for a refund of
your purchase price.

Steaklocker may request that you replace certain user-installable
parts or Steaklocker Products. A replacement part or Steaklocker
Product, including a user-installable part that has been installed in
accordance with instructions provided by Steaklocker, assumes the
remaining term of the Warranty or ninety (90) days from the date of
replacement or repair, whichever provides longer coverage for you. When
a Steaklocker Product or part is replaced or a refund provided, any
replacement item becomes your property and the replaced or refunded
item becomes Steaklocker’s property.

HOW TO OBTAIN WARRANTY SERVICE?

Please access and review the online help resources described below
before seeking warranty service. If the Steaklocker Product is still
not functioning properly after making use of these resources, please
contact a Steaklocker representative or, if applicable, a Steaklocker
owned retail store (“Steaklocker Retail”) or SLSP, using the
information provided below. A Steaklocker representative or SLSP will
help determine whether your Steaklocker Product requires service and,
if it does, will inform you how Steaklocker will provide it. When
contacting Steaklocker via telephone, other charges may apply depending
on your location.

Online information with details on obtaining warranty service is
provided below.

WARRANTY SERVICE OPTIONS

Steaklocker will provide warranty service through one or more of the
following options:

(i) Carry-in service. You may return your Steaklocker Product to a
Steaklocker Retail or SLSP location offering carry-in service. Service
will be performed at the location. Once you are notified that service
is complete, you will promptly retrieve the Steaklocker Product from
the Steaklocker Retail or SLSP location.

(ii) Mail-in service. If your Steaklocker Product requires mail-in
service, Steaklocker will send you information where to send your
Steaklocker Product. Once service is complete, Steaklocker will return
the Steaklocker Product to you. Steaklocker does not cover shipping to
and from your location.

(iii) Do-it-yourself (DIY) parts service. DIY parts service allows
you to service your own Steaklocker Product. If DIY parts service is
available in the circumstances, the following process will apply.

(a) Service where Steaklocker requires return of the replaced
Steaklocker Product or part. Steaklocker may require a credit card
authorization as security for the retail price of the replacement
Steaklocker Product or part and applicable shipping costs. If you are
unable to provide credit card authorization, DIY parts service may not
be available to you and Steaklocker will offer alternative arrangements
for service. Steaklocker will ship a replacement Steaklocker Product or
part to you with installation instructions, if applicable, and any
requirements for the return of the replaced Steaklocker Product or
part. If you follow the instructions, Steaklocker will cancel the
credit card authorization, so you will not be charged for the
Steaklocker Product or part. If you fail to return the replaced
Steaklocker Product or part as instructed or return a replaced
Steaklocker Product or part that is ineligible for service, Steaklocker
will charge your credit card for the authorized amount.

(b) Service where Steaklocker does not require return of the
replaced Steaklocker Product or part. Steaklocker will ship you free of
charge a replacement Steaklocker Product or part accompanied by
instructions on installation, if applicable, and any requirements for
the disposal of the replaced Steaklocker Product or part.

(c) Steaklocker is not responsible for any labor costs you incur
relating to DIY parts service. Should you require further assistance,
contact Steaklocker at info@Steaklocker.com.

Steaklocker reserves the right to change the method by which
Steaklocker may provide warranty service to you, and your Steaklocker
Product’s eligibility to receive a particular method of service.
Service will be limited to the options available in the country where
service is requested. Service options, parts availability and response
times may vary according to country. You may be responsible for
shipping and handling charges if the Steaklocker Product cannot be
serviced in the country it is in. If you seek service in a country that
is not the original country of purchase, you will comply with all
applicable import and export laws and regulations and be responsible
for all custom duties, V.A.T. and other associated taxes and charges.
Where international service is available, Steaklocker may repair or
replace Steaklocker Products and parts with comparable Steaklocker
Product and parts that comply with local standards.

LIMITATION OF LIABILITY

EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT
PERMITTED BY LAW, STEAKLOCKER IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF
WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT
NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR
ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF
THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS
OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL
LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH THE STEAKLOCKER PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE STEAKLOCKER PRODUCT.

THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT
ACTS AND/OR OMISSIONS. STEAKLOCKER DISCLAIMS ANY REPRESENTATION THAT IT
WILL BE ABLE TO REPAIR ANY STEAKLOCKER PRODUCT UNDER THIS WARRANTY OR
REPLACE THE STEAKLOCKER PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION
STORED IN THE STEAKLOCKER PRODUCT.

SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

PRIVACY

Steaklocker will maintain and use customer information in accordance
with the Steaklocker Customer Privacy Policy.

GENERAL

No Steaklocker reseller, agent, or employee is authorized to make
any modification, extension, or addition to this Warranty. If any term
is held to be illegal or unenforceable, the legality or enforceability
of the remaining terms shall not be affected or impaired. This Warranty
is governed by and construed under the laws of the country in which the
Steaklocker Product purchase took place. Steaklocker or its successor
in title is the warrantor under this Warranty.

Pre-Ordering Steak Locker Devices

  1. When you pre-order a Steak Locker  Device, you agree to pay any amounts and fees we may charge you for the Steak Locker Device (which may vary from a deposit to payment of the full purchase price of the Steak Locker Device). Before you are required to make any payment, you will have an opportunity to review and accept the amount that you will be charged to you. All payments are in U.S. Dollars. We will charge the payment method you specify at the time of payment. You hereby authorize us to charge all sums described herein to such payment method. If you make any applicable payment with a credit card, we may seek pre-authorization of your credit card account prior to your purchase to verify that the credit card is valid and has the necessary funds or credit available to cover your purchase. We may change the required purchase price for the June Devices from time to time by posting the changes on the Site.
  2. You agree that we may cancel or refund your payment amount at any time prior to the date on which we ship the Steak Locker Device(s) for any reason, and if we do so, we are not required to fulfill your pre-order.
  3. If you cancel your pre-order any time 30 days prior to the time we ship the Steak Locker Device(s), we will refund to you the amounts that you paid. After the 30 days window has lapsed and before the Steak Locker Device has shipped, we will refund 75% of the deposit. After the Steak Locker Device has shipped, we have no obligation to provide refunds or credits, but we may grant them in extenuating circumstances, as a result of specific refund guarantee promotions, or to correct any errors made by us, in each case in our sole discretion.
  4. Our fees are net of any applicable Sales Tax. If the Steak Locker Device(s) are subject to Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to us, you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant tax authority and you will indemnify us for any liability or expense we may incur in connection with such Sales Tax. Upon our request, you will provide us with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes. For purposes of this section, “Sales Tax” shall mean any sales or use tax, and any other tax measured by sales proceeds, that we are permitted to pass to customers that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.
  5. When you pre-order a Steak Locker Device, you acknowledge that the design and specifications of the Steak Locker Device, and the Services, may be altered by us prior to final delivery. If such changes are made, you will be notified in accordance with our standard practices and have an opportunity to cancel your pre-order in accordance with these Terms. You acknowledge that termination of your pre-order shall be your only means of recourse in the event of such changes in design and specification of the Steak Locker Device and/or Services.

RETURNS

PRE-ORDERS. All pre-orders are final sales and are not covered under
the return policy. Pre-orders are especially discounted orders that are
reliant on first delivery from manufacturer. This can be delayed for up
to 90 – 120 days. All pre-ordered Steak Locker Units incur a 25%
restocking fee if cancelled due to the nature of the item and the
pre-order process and value.

Our return policy lasts 30 days. If 30 days have gone by since your
purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the
same condition that you received it. It must also be in the original
packaging.

Downloadable software products

To complete your return, we require a receipt or proof of
purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
(if applicable)

Any item not in its original condition, is damaged or missing parts
for reasons not due to our error.

Any item that is returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Pre-Orders are final sales and are exempt from refunds.
Please see above.

Steak Locker accept returns (with the exception of
Crowdfunding Backers – Kickstarter and Indiegogo
) for items
within the first 30 days of receiving your product. You may return it
for a prompt merchandise exchange, credit, or refund within 30 days of
receiving your order as long as all merchandise is returned in new
condition (unused and in original factory condition), with all original
boxes (including all packaging materials), documentation, instructions,
and accessories. All returns are subject to our inspection and
approval. Personalized and custom items, and shipping and handling
charges are non-refundable, and return shipping charges are the sole
responsibility of the purchaser.

To return and item for a refund or exchange, simply contact our
Customer Service Department to initiate a return. You may call us
during service business hours at +1 619-736-0542 or email us at
info@steaklocker.com. Once you obtain your return instructions, you
have 15 days in which to get the product back to us. You are
responsible for arranging the return shipment of the product. We
reserve the right to deny a full refund of the purchase price if the
product is not returned in this manner. Items that are returned
incur a 15% restocking fee. If damaged or without proper packaging
materials the fee will rise to 30%
. For all returns and
cancellations that “shipped free” a shipping charge equal to the cost
of the round trip of the shipment will be withheld from the refund. It
is important to save all packaging and not destroy boxes in case of a
return.

Please Note: For all damage, wrong items, missing items or
defects, please contact customer service right away for return or
replacement instructions.

Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We will
also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a
credit will automatically be applied to your credit card or original
method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account
again.

Then contact your credit card company, it may take some time before
your refund is officially posted.

Next contact your bank. There is often some processing time before a
refund is posted.

If you’ve done all of this and you still have not received your
refund yet, please contact us at info@Steaklocker.com.

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items
cannot be refunded.

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need
to exchange it for the same item, send us an email at
info@Steaklocker.com.

GIFTS

If the item was marked as a gift when purchased and shipped directly
to you, you’ll receive a gift credit for the value of your return. Once
the returned item is received, a gift certificate will be mailed to
you.

If the item wasn’t marked as a gift when purchased, or the gift
giver had the order shipped to themselves to give to you later, we will
send a refund to the gift giver and he will find out about your
return.

Shipping

To return your product, you should email to info@Steaklocker.com to
coordinate your return.

You will be responsible for paying for your own shipping costs for
returning your item. Shipping costs are non-refundable. If you receive
a refund, the cost of return shipping will be deducted from your
refund.

Depending on where you live, the time it may take for your exchanged
product to reach you, may vary.

If you are shipping an item over $75, you should consider using a
trackable shipping service or purchasing shipping insurance. We don’t
guarantee that we will receive your returned item.